Exchanges & Returns

What is your online order returns policy?

If goods arrive faulty or damaged, we are so sorry and will offer a full refund, exchange or credit note as well as refunding the cost of shipping.

All online orders are eligible for a refund within 14 days of purchase, please note that all orders must be returned in original condition and packaging. Return shipping is at the cost of the customer for non-damaged goods.

We recommend arranging a tracked courier for a safe and speedy return.

Sadly we cannot take responsibility if your return gets lost on its way to us, or for any import duties and taxes incurred.

Please notify us of your return and order number here